Shipping policy

Shipping Policy

Last updated: 29/11/2025

Thank you for shopping with The clean bike. We aim to provide you with fast, reliable shipping and a smooth delivery experience. Please read our shipping policy below.

Processing Times

All orders are processed within [1–3 business days].
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (e.g., U.S.):

  • Standard Shipping: [3-7 days]

  • Expedited Shipping: [7-14 days]

  • Express Shipping: [14-21 days]

International Shipping:

  • Standard International: [7-30 days]
    Delivery times vary by destination and may be affected by customs processing.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take up to 24–48 hours to appear.

Customs, Duties & Taxes (International Orders)

Your order may be subject to import duties, taxes, or customs fees imposed by your destination country. These charges are the customer’s responsibility. [STORE NAME] is not responsible for delays caused by customs.

Incorrect Shipping Information

Please ensure all shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, contact us as soon as possible at [support email].

Lost, Damaged, or Missing Packages

We are not responsible for packages lost or damaged in transit. If your order is marked as delivered but you have not received it, please contact the shipping carrier directly.

If your order arrives damaged, please contact us within [X days] with photos so we can assist you.

Shipping Restrictions

We currently ship to [list of countries or regions].
We do not ship to [restricted locations, if any].

Questions?

If you have any questions about our shipping policy, please contact us at:
📧 jgreen.co89@gmail.com